Legal notice
About payment
Credit Cards
Credit Cards: We accept the following credit cards: VISA, MASTER, JCB, Diners, and AMEX. If your credit card is not accepted due to your credit card status or other reasons, YC-Primarily will notify you to change your credit card information or payment method, or cancel your order. If you do not change your credit card information or payment method within 7 days after the credit card information or payment method change request, your order will be automatically cancelled by the official LoveChrome store. In the case of payment by installment, revolving or bonus lump-sum payment, the items stipulated in Article 30-2-3, Paragraph 4 of the Installment Sales Law and Article 54, Paragraph 1 of the Enforcement Regulations of the Law will be delivered by automatic e-mail after order confirmation. *We may ask for identification of the customer (telephone confirmation, etc.) when placing an order. Credit cards under a different name from that of the customer cannot be used. Due to the payment system, we do not issue a credit card transaction receipt.
Amazon Pay
Note: You can pay with an iPhone that supports Amazon Pay.
You will be asked to authenticate Amazon Pay just before confirming your order.
How to pay with Amazon Pay
The cards that can be used with Amazon Pay vary depending on the issuing company.
If Amazon Pay or your credit card is not accepted due to your credit status or other reasons, we will notify you to change the payment method or cancel your order. If you do not change your payment method within 7 days of receiving the change request, your order will be automatically cancelled.
About Shipping
Delivery service
Company: Yamato Transport Co.
Name of delivery service: TA-Q-BIN
Product shipping timing: Bank transfer ⇒ Shipment will be made within 1-3 business days after confirmation of payment. Credit card ⇒ Shipment will be made within 1-3 business days after order confirmation.
Shipping Fee Schedule
This fee includes consumption tax. Additional shipping fees may apply to remote islands and some areas.
Trackable Mail
Company: Yamato Transport Co.
Shipping service name: Nekopos
Product shipping timing: Unless otherwise specified, bank transfer ⇒Will be shipped within 1 to 3 business days after payment is confirmed. Credit card payment and cash on delivery ⇒It will be shipped within 1-3 business days after order confirmation.
Shipping fee list
Nationwide flat rate: 0 yen Handling of islands and other areas Additional shipping charges may apply for islands and some areas.
Returns and refunds About Returns and Refunds
We will only accept unopened and unused items that have been notified by e-mail within 7 days of receipt.
We will bear the shipping and handling charges for returns. In the case of a return for the customer's convenience, the customer will be responsible for the shipping and handling charges.
We will transfer the money to your designated account within 7 days after we confirm receipt of the returned merchandise.
